A forgotten war for India

India-China border conflict in 1960’s is something that most Indians have very little knowledge about. We know that the 1962 war was lost, but hardly any details of that war has been presented to us in our school books and other easily accessible literature. We do not even hear about the 1962 war from our…

IKEA and I kiya

IKEA launched its first store in India in August 2018. Like many in Hyderabad, I was also waiting for this store to open. There was a sense of pride to see a world leader in furniture is coming here. India is 55th country in the world to have an IKEA store. So, they came here…

How Indian government departments ignore citizens

Policy making in India involves significant contributions from the Legislature and Executive. This is primarily a top-down approach where citizens are given very less importance in overall policies that are framed and ever lesser importance is given to citizens feedback and grievance redressal mechanisms. Below process steps shows what typically happens in policy making. Citizen,…

India passport application process 2017

It was year 2007. Chennai. My passport was about to expire and I had to get it renewed. So, in the month of November I started the process like everyone does – with an agent/broker. Paid money. The whole process was extremely confusing, secretive and exhausting. Standing in line for countless hours at the RPO…

Raise your voice, respectfully

This is our country. The problems are ours to solve and there is no “outsourcing” button here. All of us see a number of problems around us, some of which impact us and some impact people around us. It could be a pot holed road or a broken water pipeline or senseless parking or cheating…